> For the complete documentation index, see [llms.txt](https://help.docexport.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.docexport.com/troubleshooting.md).

# Troubleshooting

- [Column ID (Dev Mode)](https://help.docexport.com/troubleshooting/column-id-dev-mode.md): If you have trouble populating columns (e.g. too long titles or special characters), you can use the column ID instead.
- [App Permission](https://help.docexport.com/troubleshooting/app-permission.md): DocExport needs access to source boards if you're using mirror columns or formulas which load data from other boards in different workspaces.
- [Authorize App](https://help.docexport.com/troubleshooting/authorize-app.md): By default, our system uses short-lived API tokens for generating documents, which work well for most use cases.
- [Additional App Settings](https://help.docexport.com/troubleshooting/additional-app-settings.md)
- [Allow text columns as email recipient](https://help.docexport.com/troubleshooting/additional-app-settings/allow-text-columns-as-email-recipient.md)
- [Board level templates in item level automation](https://help.docexport.com/troubleshooting/additional-app-settings/board-level-templates-in-item-level-automation.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.docexport.com/troubleshooting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
