# Authorize App

However, if you encounter issues with **exporting large or complex documents**, it may be necessary to authorize DocExport to ensure the process completes successfully without running into a time-out.

This ensures that the document generation process has the extended permissions and resources required for handling more demanding export tasks.

## How to authorize DocExport

* Click on the 'DocExport v2' Board view on any board.
* Click on 'More' and on 'Subscription'
* Click on 'Authorize App'

<figure><img src="https://1159009676-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMnVzL8c1pE5zXO95iUKm%2Fuploads%2Fek70gC3a8juY3L6EQa1J%2FDocExport%20Authorize.gif?alt=media&#x26;token=f1918504-63fc-4e02-ab68-8c8611a6b0de" alt=""><figcaption></figcaption></figure>

That's it! From now on, DocExport will no longer experience time-outs during the document generation process. If you encounter any further issues, please contact our support team.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.docexport.com/troubleshooting/authorize-app.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.